TERMS & CONDITIONS

By purchasing any Meilifluous Calligraphy products & services, you acknowledge and agree with the terms and conditions as mention below.

DESIGN

Our semi-custom suites had been carefully designed in our style to make beautiful and unique wedding invitations. Kindly click the inquiry button to check our price.

It is important that proofs are carefully checked over before proceeding to print, as we are not able to offer any amendments once it has been approved. Each client has four times of proofs, an additional fee might occur for additional revisions.

PRICING & PAYMENTS

For Indonesia clients, pricing quoted in IDR and we provide the payment in BCA and Mandiri account. For clients from Europe, pricing quoted in EUR. For clients from the United States and the rest of the world, pricing quoted in USD. We provide Paypal for International orders payment.

Payment terms are 30% down payment, 50% before the production process, and 20% prior to delivery.

TURNAROUND

The design process might take 1-2 weeks depending on approval. Upon approval of the final proof, printing and assembly take about 2-3 weeks. On the rare occasion that we should require to change or extend these dates, clients will be notified immediately.

SHIPPING

Clients will be notified of shipping timeframes and options once production is completed and the goods are ready to be sent. Once paid for, goods will be shipped via JNE or TIKI for Indonesian and DHL Express for International orders.

REFUNDS & CANCELLATION

The cancellation fee is 30% of the amount due if the design has not been made or still in progress. If the design has been completed (final proof) but not printed yet the cancellation fee is 50% of the amount due. If the invitations/stationeries have been printed, and/or being printed, the cancellation fee is 100%.

Should a mistake be made on our part, we will either reprint or provide a credit for the misprint. If there is an error with the wording/design approved by the client, the costs of reprinting are the responsibility of the client.

INFO

SOCIAL

F A Q

Surabaya 60227, East Java, Indonesia | hellomeilifluous@gmail.com

OPENING HOURS  | Mon - Fri: 9am - 4pm | Weekend: Closed

All Rights Reserved © Meilifluous Calligraphy